What you need to know about billing

Here we answer your questions about contacts and billing for our unlimited design services:

Are there any hidden fees?

Rest assured, our pricing is transparent and straightforward. You'll only be charged the flat monthly fee, and there are no hidden fees. This fee covers all costs, including taxes and any additional charges. We believe in providing a hassle-free and predictable pricing structure, so you can focus on what truly matters – your creative projects.

Is the contract long-term?

Absolutely not, we understand the importance of flexibility. With our monthly subscription, you have the freedom to cancel at any time, hassle-free. We aim to provide a service that adapts to your needs, ensuring that you're in control of your subscription, and there are no long-term commitments. Your satisfaction and convenience are our priorities.

When is the billing cycle?

To keep our billing process clear and consistent, we operate on a 30-day billing cycle. As long as your subscription remains active, you will be billed on a recurring basis, starting from the same day your full subscription initially began. This approach ensures a seamless and predictable billing experience, allowing you to plan and manage your subscription with ease.

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Why is my billing on a monthly basis?

Our subscription model operates on a month-to-month billing system. This means that when your subscription is active, you'll receive a monthly bill to keep the service ongoing. In order to ensure you can consistently make and manage your design requests, it's essential to maintain an active subscription. This approach offers you the flexibility to access our design services continuously and seamlessly.

Is it easy to cancel a subscription?

We pride ourselves on keeping things refreshingly simple. There are no convoluted processes, extensive documentation, or hoops to jump through when it comes to canceling your subscription. You have the freedom to cancel at any time, hassle-free.

Can I get a refund if I don’t use my account?

We understand that your needs and workflows may evolve over time, which is why we offer the flexibility to cancel your subscription at any point. Since we operate as a monthly subscription service, we don't provide refunds for periods of inactivity. We believe in giving you the control to adapt your subscription to your changing requirements and appreciate your understanding in this regard.